Contact Us
Need a hand? Our support team is ready to help with account-related issues, technical concerns, questions about deposits or withdrawals, or general feedback. Reach out anytime for quick assistance and clear, step-by-step guidance on verification, bonus activation, payment queries or game access. We offer multiple convenient communication channels so you can get prompt answers, resolve account matters, or report technical problems and keep playing with confidence.
| Department | Contact |
|---|---|
| Customer support (email for account issues, verification and general customer help) | [email protected] |
| General enquiries (site info, promotions and policy questions) | [email protected] |
| Affiliate enquiries (partnerships, marketing campaigns and reporting) | [email protected] |
| Payments (billing, deposits, withdrawal queries and secure KYC checks) | [email protected] |
| Phone (local support line for urgent matters) | +1 416 538 2741 |
| Working hours | Mon-Fri, 09:00-18:00 (closed Sat-Sun) |
Email Support
Email is the preferred way to reach us for detailed requests, account-related issues, or when you need to send documents. Please email [email protected] with a clear subject line and include up-to-date contact details and any relevant account information. That helps our team process your request faster and avoid delays when follow-up or verification is required.
Submit your enquiry
Response Time
Our support team aims to respond quickly. Most inquiries are answered within one business day, but complex issues such as verification, payment investigations or security checks can take longer depending on their nature. If you need a faster reply, include relevant details and your account ID when you contact us so we can resolve your request as efficiently as possible.
Feedback
We’d love your feedback, suggestions or ideas to improve the site. Every message is reviewed carefully by our team and used to shape future updates, promotions and the overall user experience. Tell us what you liked, what could be improved, or any feature requests. Your input helps us make the site simpler and more enjoyable for all players.