Privacy & Data Protection

Welcome to the CherrySpins privacy policy. This page explains how we collect, use, store, and protect your personal information when you create an account, play games, or use our site. We take privacy seriously and aim to be clear about the information we hold and your choices regarding it.

Types of Data We Collect

We collect several categories of information to provide services, process transactions, and keep accounts secure. Collection may be direct from you, through your device, or from third-party service providers.

Personal Data

Personal data includes your name, date of birth, address, phone number, email address, and government ID when required for verification. We use this information to set up and manage your account and to comply with identity checks.

Technical Data

Technical data covers IP address, device type, browser information, operating system, and location data where permitted. This helps us maintain site performance, prevent fraud, and deliver a tailored user experience.

Transactional Data

Transactional data includes deposits, withdrawals, payment method details, game activity, timestamps, and wagering history. We store this to process payments, resolve disputes, and meet record-keeping obligations.

How We Use Information

We use your data to provide and improve our services, process payments, verify identity, detect and prevent fraud, and respond to support requests. Aggregated or anonymized data may be used for analytics and product improvement.

Data Protection Practices

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, or disclosure. Access to personal data is restricted to staff and service providers who require it to perform their duties.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to recognise returning users, keep you logged in, store preferences, and measure site usage. You can manage cookie settings via your browser; however, disabling some cookies may affect site functionality.

User Rights

You have rights to access, correct, or request deletion of your personal information in accordance with applicable law. You may also object to certain processing or request a restriction on processing where permitted.

Access, Correction, and Deletion

To exercise your rights, contact our support team. We will respond to verified requests and provide information about the steps we take to honour your request, subject to legal or legitimate business retention requirements.

Information Sharing and Third Parties

We may share data with payment processors, identity-verification services, analytics providers, and legal authorities when required. Third parties are contractually obligated to protect the data and use it only for specified purposes.

Privacy Policy Updates

We may update this policy from time to time to reflect changes in our practices or legal obligations. Material changes will be posted on the site with a revised effective date. If you have questions, contact [email protected] or consult the privacy section on the Cherry Spins site.