Cherry Spins Casino Terms and Conditions

These Terms and Conditions describe the rules that apply when you use the Cherry Spins platform. They set out the relationship between us and our users, explain account responsibilities, and cover how promotions, payments, and disputes are handled. We encourage every player to read these terms carefully before registering or playing; by using the site you agree to comply with them.

Account responsibilities

You are responsible for keeping your account details secure and up to date. Only one account is permitted per person, household, address, device, or email address. If we have reason to suspect fraudulent activity, account sharing, or abuse of promotional offers, we may restrict, suspend, or close the account and request documents to verify identity and payment methods.

Verification and identity checks

We may require identity verification at any time, particularly before processing withdrawals. Required documents can include government ID, proof of address, and proof of payment. Accounts that fail verification may be subject to stake limits, withdrawal freezes, or closure.

Eligibility requirements

To play on the site you must meet your province or territory’s minimum gambling age, typically at least 19, and not be excluded from gambling by any self-exclusion program or applicable law. Residents of jurisdictions where online gambling is prohibited must not open accounts. If you are unsure about your eligibility, please contact support at [email protected].

Acceptable platform use

Use of the platform is limited to legal, personal play. Prohibited conduct includes collusion, use of bots or automated software, chargeback abuse, exploiting technical bugs, and attempting to bypass geo-restrictions via VPN or other means. We reserve the right to take action on suspicious behaviour, including withholding funds pending investigation.

General bonus and promotion rules

Promotions are subject to specific terms which are provided with each offer. Where applicable, wagering requirements apply and must be met before withdrawals of bonus funds. For example, free-spin and deposit bonus wagering is 30x the deposit plus bonus, bonus funds expire after 30 days, and the maximum allowed bet while a bonus is active is CA$0.50 per spin or bet. Slots normally contribute 100% towards wagering, while jackpots, live casino, and most table games contribute 0% unless otherwise stated. Welcome offers are limited to new customers and may be revoked if eligibility rules are not met.

Deposits and withdrawals

Minimum deposit is CA$10 and maximum single deposits may be limited to CA$5,000. Minimum withdrawal is CA$20 and maximum withdrawals are limited to CA$10,000, with processing typically between 1 and 5 business days and a pending period of up to 48 hours. We may request additional documentation before approving withdrawals. Any fees charged by payment providers are the responsibility of the user unless otherwise stated.

Dispute resolution

If a dispute arises, contact our support team with full details and any supporting documents. We will attempt to resolve issues promptly and fairly. During investigations we may temporarily restrict accounts or withhold funds where reasonable. If internal resolution is not possible, parties may seek independent mediation where available in their jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where practical, announced to account holders. Continued use of CherrySpins after changes are posted constitutes acceptance of the revised terms. If you do not agree with updated terms, you should stop using the service and contact [email protected].