Privacy and Data Policy

Welcome to the privacy policy for Cherry Spins. This page explains what information we collect when you use our site, how we use and protect that information, and the choices available to you. We are committed to keeping your personal data secure and treating your privacy with care while you play, deposit, or manage your account.

Types of data we collect

We collect information that is necessary to provide and improve our services. This includes personal data you provide directly, technical data from your device and connection, and transactional data related to your activity on the site.

Personal data

Personal data includes name, date of birth, address, email, phone number, payment details, identity documents provided for verification, and any other details you submit when registering or contacting support. We use this data to create and maintain your account, meet legal requirements, and verify your identity.

Technical data

Technical data covers IP address, device type, browser information, operating system, and log data. We collect this to help secure accounts, detect fraud, analyse performance, and optimise the site for different devices.

Transactional and activity data

We record deposits, withdrawals, bets, game activity, bonus balances, and account history. This information helps us process payments, handle disputes, comply with regulatory obligations, and provide customer support.

How we use your information

Your information is used to operate your account, process transactions, verify identity, prevent fraud, and respond to requests. We may also use aggregated or anonymized data to improve our services and to troubleshoot technical issues. We do not use your personal data for marketing without your consent.

Data protection practices

We use reasonable administrative, technical, and physical safeguards to protect your information. Access to personal data is restricted to authorised staff and service providers who need it to perform their duties. While no system is completely secure, we regularly review our security practices to keep your information safe.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, maintain sessions, and analyse how the site is used. Some cookies are essential for account access, while others are used for analytics and performance. You can manage cookie settings in your browser, but disabling certain cookies may affect site functionality.

User rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data. You can also object to certain processing, request restriction, or request portability where applicable. We will respond to valid requests in line with applicable law.

Access, correction, and deletion

To access, correct, or delete your data, sign in to your account and use the available account settings or contact our support team. We may require verification before acting on sensitive requests to protect your account from unauthorised changes.

Information sharing and third parties

We share data with third-party service providers who support payments, identity verification, hosting, and analytics. These providers process data on our behalf under contractual protections. We may also disclose information where required by law or to prevent fraud and misuse.

Privacy policy updates

We may update this policy from time to time. When we make changes, we will post the revised policy on our site and indicate the effective date. Continued use of CherrySpins after changes means you accept the updated policy, so please check this page periodically for updates.